Local Sears Hometown Store Receives National Honor for Outstanding Customer Service; One of 278 Stores to Earn Prestigious Company Award
The Sears Hometown Store of Mesquite, NV, has been named a 2015 “Sears Hometown Premier Store” for consistently offering the highest level of customer service, as well as outstanding store performance and quality standards.
Located at 62 W Mesquite Blvd, the Mesquite store was one of only 278 locations throughout the company’s nearly 900+unit system to receive this national recognition this past quarter.
“We strive to serve our community with the highest-level of customer service, so this recognition speaks volumes to the hard work and dedication of each and every one of our employees,” said Doug Hall, owner and operator of the Sears Hometown Store in Mesquite. “To be honored as a Premier Store is a direct reflection of their tenacity as well as the support of our community. We couldn’t have earned this achievement without either and want to thank our customers for their continued patronage!”
Approximately 25 percent of Sears Hometown Stores receive this prestigious award. As part of this honor, each Premier Store will be given the opportunity to participate in special events along with other Premier Stores throughout the year. Mesquites next Premier store event will be held the first week of October.
“Doug Hall and his employees set a prime example for all other stores in our system to follow,” said Will Powell, CEO and President of Sears Hometown and Outlet Stores, Inc. (NASDAQ: SHOS), which operates Sears Hometown Stores. “Naming the Sears Hometown Store of Mesquite as a Premier Store is a testament to their strong commitment in serving their local community above and beyond what is typically expected.”
Sears Hometown Stores are a unique retailing concept; they combine the value, selection and services associated with larger retail stores but are owned and operated by a member of the local community. Each location provides exceptional customer service along with a wide assortment of appliances, tools, electronics, fitness equipment as well as lawn and garden merchandise.
In addition, Sears Hometown Store associates can order customers any product from the entire merchandise selection offered by Sears Holdings Corporation, including apparel, footwear, jewelry and much more. This unique format allows customers in small communities to have access to the great products and brands usually found only in Sears stores.
To learn more about Sears Hometown Stores, visit www.searshometownstores.com.
