Joe Winslow, an American Family Insurance agent in Mesquite, has been recognized by the company for providing outstanding customer experience under the American Star Excellence in Customer Experience Certification. Winslow joins other American Family agents who have demonstrated the highest level of commitment to outstanding customer service.
The service excellence distinction was determined through an evaluation process conducted under guidelines established through the American Star Excellence in Customer Experience certification. The process consists of a customer satisfaction survey which measures customers’ overall experience with their current American Family agent. Only agencies that perform in the top 20 percent of all insurance agencies nationwide, based on customer satisfaction surveys, are eligible to become American Star Excellence in Customer Experience certified.
Winslow has been an agent for American Family since September 2009. His office is located at 355 W. Mesquite Blvd., Suite D20, Mesquite.
Dan Schultz, American Family president and chief operating officer said, “This is an outstanding accomplishment.”