Overton Power District No. 5 Power Outage Communications Protocol

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Occasionally, storms and other types of major events cause power outages in our communities. We want you and your family to stay safe and informed in the event of a power outage. Sometimes, telephone lines can become overloaded or may even be unavailable during a large power outage. Your lights might be out and you may not be able to reach us by telephone, but don’t stay in the dark. If a widespread power outage occurs, the OPD communications team will post updates on Facebook and Twitter as information becomes available. You are not required to have a Facebook or Twitter account to access this information, you can access this information by clicking the Facebook or Twitter link on our website at www.opd5.com. Our communications team will post updates regularly and will keep you informed until our crew has repaired the problem and restored power to everyone.

IF YOU LOSE POWER:

 Before calling Overton Power District No. 5 during a power outage, check to see if others in your area have lost power. This information will help us determine the cause of the outage. If others have lights and you don’t, check your home’s panel box. A blown fuse or tripped circuit breaker could be at fault.

 If you’ve determined that the source of the interruption is outside your home, call us once. Keep the outage numbers near your phone so you can find them quickly: Overton (702) 397-2512 Mesquite (702) 346-5710 After Hours (888) 409-6735.

 If you are without power for an extended period, turn off large electric appliances and equipment. This practice prevents circuits from being overloaded if refrigerators, water heaters, computers, TVs, and other appliances come on all at once when power is restored.

 Keep one lamp on so you will know when the power is restored.

 Keep the door to your refrigerator or freezer closed. If your door seals are tight, your food will normally be safe for several hours without power.

 Once your power has been restored, remember to plug in or turn on any needed electric appliances or equipment that you shut off during the outage. Also, restock your emergency supplies.

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