Sears’ move for the better

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It’s been a few weeks now since Sears made their relocation to their storefront at 62 W. Mesquite Boulevard, where Mesquite Furniture use to be, close to Panda Garden.

The move gave Owner Ken Simmons and Manager Doug Hall several benefits, including contributing to the improvement of the downtown revitalization project people have been pushing for the last year or so.

“We just want to state our appreciation to the city for their support in help us contribute to the downtown renovation project.  Also a big thanks to the community for the support they have already shown us,” said Hall.

The move also allowed them to change how they present their products to customers.

With a different layout, they are able to bring out more brands and items, making it easier to provide their customers with the right items.

Customers are also able to use a touch-screen kiosk that allows them to work with a salesperson or browse items that may not be in stock, but are available.

In a press release, Hall also stated that, “The new floor plan also includes the ability to showcase complete kitchen packages through the addition of three kitchen vignettes. This allows stores to display an entire four-piece kitchen from multiple brands in a small amount of floor space, making it easier for customers to choose products.”

To see the latest of what the Mesquite Sears has to offer, visit their store Monday through Friday from 9 a.m. to 7 p.m., Saturday 9 a.m. – 6 p.m. or on Sunday from 11 a.m. to 4 p.m. They can also be reached by calling 702-346-8131.

Comments

  1. Thank you for your improvements and expansion of your product inventory. Not only is this a larger location but it’s easier to drive into … and NOT hidden.
    I have often been critical of Mesquite business but I give credit where it’s due.

    So…does Sears sell carpet and would they be willing to do a job in a large fifth-wheel trailer? That’s my current benchmark for “good customer service”.

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